Highly Recommended Plumbers!
Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.
Again, great service from Benjamin Franklin. Michael Pack explained everything clearly and well. We may still have to have some work done, but it was not yet required today and I appreciate his honesty about that, but what might be later required. We were not charged for today’s call. And we have time to consider our options. Benjamin Franklin is a great company.
We drove home to find water running from the garage to the alley! Called BF and had the technician there that afternoon. New hot water heater installed all to code and finished in 2 hours. Just flat excellent service, thanks Jeff and Ben Franklin.
AJ
I highly recommend Benjamin Franklin Plumbing! Chuck Smith was very personable, professional, thorough and obviously highly experienced. He could have easily charged me for what he came out here to diagnose just for showing up but after they identified the problem we wound up correcting something totally different. He applied the diagnostic fee to the services we selected. Really unheard of in my past experience. His apprentice Aaron was also super personable, reapectful and engaging, especially with our needy lab pup.as well. Really appreciate their service 5 stars from us!
Devin Morrow went above and beyond to troubleshoot our issue. He is very knowledgeable and personable. We have a phased plan to address our needs and he was honest and upfront about the best approach. Quotes were reasonable and we will be having him back to execute the plan. Thanks Devin for spending the afternoon with us !
